Terms of Service

1. About these terms

Moposa is the trading name of Eventovate Limited, a company registered in Ireland with company number 466666 (“Moposa”, “we”, “us”).

These terms apply to you if you:

• use the Moposa planning site at planning.moposa.com or the Moposa app to plan your wedding or event (a couple, including a partner who joins the same planning account);
• visit a couple’s wedding website, reply to an invitation or sign a guest book (a guest);
• send an enquiry, book an appointment or fill in a form that a venue provides through Moposa; or
• visit www.moposa.com.

By using Moposa you agree to these terms. If you do not agree, please do not use Moposa.

Venues that use Moposa to run their business do so under a separate Agreement for Services with us. Where that agreement and these terms differ, the agreement applies to the venue and its staff.

2. What Moposa is

Moposa is software for wedding and event venues. Venues use it to manage their enquiries, appointments, bookings, contracts, payments and the planning of each event.

Couples who book a venue that uses Moposa get the Moposa planning site and app through their venue, at no charge to them. Depending on what the venue has switched on, couples can keep a guest list, collect RSVPs, build a wedding website, plan the seating, choose their menu, keep a budget and to-do list, save ideas in a lookbook, share wedding details with the venue, see their bill and pay the venue online, and message their guests.

3. Your account

• You must be 18 or over to hold a Moposa account. Guests do not need an account.
• Couples get access with the couple code their venue gives them, and a partner joins the same planning account with a connect code. Everyone who joins your planning account can see and change the planning information in it.
• Keep your login details to yourself and tell us straight away at support@moposa.com if you think someone else has used your account.
• Please keep the details you give us accurate and up to date.

4. You and your venue

• Your contract for the wedding is with your venue, not with Moposa. Your venue decides its prices, packages, menus, payment schedule and policies, and is responsible for the services it provides. Questions about your wedding, your bill or a refund go to your venue.
• Payments. When you pay your venue online through Moposa, the payment goes to the venue and is processed by Stripe. Moposa does not hold your money or see your full card details.
• What your venue sees. Your venue sees your booking and the information you share with it through Moposa, including your wedding details, menu choices, guest numbers, guest list and seating plan, and any lookbook images you share with it or heart. Your budget, to-do list and uploads you mark as private are not shown to the venue.
• Features. Your venue chooses which Moposa features are available to you, and may switch features on or off.

5. Your content and your guests

• You own what you add. Text, photos and other content you add to Moposa stay yours. You give us permission to store, copy and display it as needed to run Moposa for you, your partner, your guests and your venue.
• Your wedding website can be seen by anyone who has its address, unless you set a password for it. Only put on it what you are happy for those people to see.
• Your guests’ details. When you add guests’ names, email addresses or phone numbers, you are responsible for having a good reason to do so, which inviting them to your wedding is. Only message guests about your wedding.
• Make sure you have the right to use anything you upload, such as photos taken by someone else, and that it does not break anyone else’s rights.

6. Using Moposa fairly

You must not use Moposa to:

• post or send anything unlawful, abusive, threatening, hateful, sexually explicit or defamatory;
• send spam or messages to people who have not asked for them;
• pretend to be someone else, or get into an account or information that is not yours;
• try to break, probe or get around Moposa’s security, copy it in bulk by automated means, or put it under unreasonable load; or
• upload viruses or anything else designed to cause harm.

We may remove content, or suspend or close an account, that breaks these terms. Where it is reasonable, we will tell you first.

7. Messages sent through Moposa

Moposa sends emails, text messages and WhatsApp messages on behalf of venues and couples, for example appointment reminders, RSVP codes and messages from a couple to their guests. Anyone who receives them can stop marketing and text messages as described in our Privacy Policy. We may limit how many messages can be sent, to protect guests from too many messages and to keep the service reliable.

8. Help and support

For help with Moposa itself, use the help centre and support chat in the planning site, or email support@moposa.com. The support chat is answered first by an automated assistant, which can make mistakes; it will hand you over to our team when it cannot help. Questions about your wedding itself are for your venue.

9. Availability and changes

We work hard to keep Moposa running and your information safe, but we cannot promise it will always be available or free of errors. We may improve, change or withdraw features over time. If your venue stops using Moposa, your access to the planning site for that wedding may end.

10. Closing your account

You can delete your login at any time under Account & Settings, or by emailing support@moposa.com. This removes your login. Information your venue holds about your booking is kept by the venue; to have that removed, ask your venue. Our Privacy Policy explains how long information is kept.

11. Our responsibility to you

• Moposa is provided to couples and guests free of charge. We are responsible for loss you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care and skill.
• We are not responsible for the services your venue provides, for what other users post or send, or for losses that were not foreseeable, or business losses.
• Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited by law, and nothing affects your legal rights as a consumer.

12. Moposa’s intellectual property

The Moposa software, website, design and the Moposa name and logo belong to Eventovate Limited. You may use them only to use Moposa as these terms allow, and not copy, sell or reuse them.

13. Privacy

Our Privacy Policy explains how we collect, use and protect personal data, how long we keep it, and your rights.

14. SMS / Text Messaging Program

Program name

Moposa Wedding SMS Notifications

Program description

Moposa sends SMS messages on behalf of wedding venues and wedding couples. Messages include appointment reminders, wedding-day notifications, RSVP access codes, and couple-to-guest communications related to wedding planning and events.

Message frequency

Message frequency varies. You may receive SMS messages related to your wedding enquiry, booking, or guest RSVP. The number of messages depends on your interactions with the venue or couple and any automated reminders configured for your event.

Message and data rates

Message and data rates may apply. Please contact your mobile carrier for details about your messaging plan.

Opt-out

You can opt out of SMS messages at any time. Text STOP to the number from which you received a message to unsubscribe. You will receive a one-time confirmation message. Wedding guests can also opt out by unchecking the SMS consent box on the RSVP page.

Help

For help, text HELP to the number from which you received a message, or email support@moposa.com.

Consent

By providing your mobile phone number and opting in to receive SMS messages (via the enquiry form, RSVP page, or directly to venue staff), you consent to receive text messages from Moposa and the associated venue or couple. Consent is not a condition of purchase or use of any service.

Privacy

Your phone number and SMS consent data are handled in accordance with our Privacy Policy. We do not sell, rent, or share your phone number with third parties for their marketing purposes.

The full program terms are in our SMS Terms.

15. Changes to these terms

We may update these terms from time to time, for example when we add features or the law changes. The new version will be posted on this page with the date it was updated. If a change is significant, we will tell couples with an account before it takes effect.

16. Governing law and disputes

These terms are governed by the laws of Ireland, and the courts of Ireland deal with any dispute about them. If you are a consumer living elsewhere, you also keep the protection of the mandatory laws of the country you live in, and can bring a claim in its courts.

17. Contact us

Eventovate Limited, trading as Moposa. Company number 466666, Ireland.
Email: support@moposa.com